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F.A.Q.

Have questions? We’ve got answers! Check out our Frequently Asked Questions to learn more about our services, policies, and everything you need to know before your visit. If you don’t see what you’re looking for, feel free to reach out—we’re here to help!

Can I cancel or reschedule my weekend ride if it’s raining?

We ride rain or shine! Refunds are only given if we cancel due to severe weather like thunder and lightning. Weekend or holiday rides cannot be rescheduled. Weekday rides may be rescheduled once with at least 24 hours' notice.

Do I need an appointment?

Yes, all visits are by appointment only.

Is there an age limit?

Not at all! We have horses suited for all ages and abilities. Mounting blocks and platforms are available for added ease.

Is there a weight limit?

Yes, we can accommodate riders up to 200 lbs. Please let us know in advance if a rider is over 200 lbs so we can match them with the right horse and saddle.

PLEASE NOTE: For the safety of both the rider and our horses we have a weight limit of 200lbs per rider. If there is any question that a rider is over 200lbs we will have a scale available so that they may weigh themselves. Horses who are asked to carry more weight than they are capable of are more prone to misbehaving and causing accidents as most days they are working all day. We do not wish this to happen to any of our riders. Be honest when filling out the form. It is for your safety.

We have ONE horse who is capable of carrying a rider over 200lbs, please text the ranch phone before booking in order to reserve this horse. We allow two reservations/groups per time slot, which means if you do not message us before booking we cannot guarantee that the horse will be available for that rider.

Do we have to wear helmets?

Helmets are required for riders under 18. Adults can request one if preferred, and we’ll gladly provide it.

Can we bring treats for the horses?

Yes! The horses love apples and carrots.

Can we take pictures?

Absolutely! You’re welcome to take photos and videos. Let us know if you’d like help with a group or individual picture with your horse. Don't forget to tag us in your posts!

Do I need riding experience?

Not at all! We welcome riders of all experience levels, including those trying horseback riding for the first time.

How long are the rides?

Our trails range from 2.5 miles (about 1 hour) to 11 miles (up to 7 hours). Ride times vary depending on the trail you choose.

Do you offer discounts?

Yes, military personnel and first responders receive a 10% discount.

Do you sell gift certificates?

Yes! Gift certificates are available.

Can I request a specific horse?

Of course! Let us know your request when booking your ride, and we’ll do our best to accommodate.

Can I sponsor a horse?

Yes! A $100 monthly sponsorship covers a horse’s feed and hay. Donations of any amount are always appreciated.

Is there a dress code?

Please wear closed-toe shoes and dress appropriately for the weather. Rain ponchos are available for $2 if needed, as we do ride in the rain.

crazy eight ranch pattern red and white hoof prints stars

850.524.3484

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